At Onpadel, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have over your data.
Information We Collect
When you use Onpadel, we may collect the following types of information:
- Personal information: name, email address, phone number, and profile photo.
- Game-related data: match results, tournament participation, rankings, and performance statistics.
- Account data: login credentials and authentication information (including third-party login providers like Google).
- Device and usage data: browser type, IP address, pages visited, and general usage patterns to improve the platform.
How We Use Your Data
We use your information to:
- Manage tournament registrations, brackets, and results.
- Calculate and display rankings.
- Send communications about tournaments you've registered for, including schedules, updates, and results.
- Improve the platform experience through analytics.
- Respond to your inquiries and support requests.
Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time.
Third-Party Sharing
We do not sell your personal data. We may share limited information with:
- Payment processors to handle organizer platform fees.
- Analytics providers (such as Google Analytics) to understand usage patterns.
- Tournament organizers, who can see participant information for events you register for.
All third-party providers are bound by their own privacy policies and applicable data protection laws.
Your Rights
In accordance with Argentine Law 25.326 (Personal Data Protection Act) and applicable regulations, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data from our systems.
- Objection: Object to certain processing of your data.
To exercise any of these rights, please contact us at contact@onpadel.app. We will respond to your request within 10 business days.
Cookies
Onpadel uses cookies and similar technologies to maintain your session, remember your preferences, and analyze how the platform is used. You can manage cookie preferences through your browser settings.
Essential cookies are required for the platform to function properly. Analytics cookies help us understand usage patterns and improve the experience.
Contact for Privacy Inquiries
If you have any questions about this privacy policy or how we handle your data, please reach out to us:
Email: contact@onpadel.app
WhatsApp: +54 9 11 2503 4391
We are committed to resolving any concerns you may have about your privacy.